Network
Our setup has been customized to suit the demands of business telephony where lots of calls are being made and received throughout the working day. We’ve deployed many tools to ensure your calls always get to the correct destination with the minimum amount of delays or problems and that the audio remains clear.
With round the clock monitoring, multiple redundant network failovers and multiple carrier connections within each local market, our robust offering will not only ensure the integrity of your business presence on the phone, but will help keep your bills down too instead of using traditional telco PSTN or ISDN lines.
Direct Carrier Routes
We have direct carrier routes in both the United States and United Kingdom offering you a very low “hop” count to the destination network you’re calling. This means that in many cases, your call will pass only through 2 servers on it’s way to the destination network reducing the points at which errors can occur and cutting out the middle man to ensure you get quality connections at affordable prices.
Pricing
Many destinations start from under 1¢/minute and billed in either 1 or 6 second increments, but with higher volumes we can offer customized pricing, reach out to us with your volume, average call duration and success rate and we’ll give you a custom quote with no obligation.
At all times, you will be able to access live pricing via our client portal once you become a client.
Plug and Play
Our service is compatible with any SIP server. We’ll provide you with the settings required and if necessary, the support to get started, we’ll even give you some test credit so you can make some calls and evaluate our service.
Highly Skilled Support
We’ve got loads of experience not only in telecoms but business and call center industry too so we truly understand the requirements of our clients and how that translates into the IT and telecommunications world. Our team will go out their way to ensure you understand everything and speak with you clearly and jargon free when it comes to needing any assistance.
You’ll be able to reach support via Phone and live chat. It’s possible via email too but we prefer real-time communication for initial support requests so we can ask the relevant questions to help us get to the bottom of the issue faster.