Catering to businesses and call centers, we provide a wide range of solutions off the shelf such as PBX hosting and VICIdial® (from the VICIdial Group) Open Source Contact Center Installation, configuration, management and hosting along with custom solutions built specifically for the purpose.
Our SIP Trunk for Business and SIP Trunk for Call Center solutions offer you a reliable and robust network with which to make and receive phone calls. We have specially designed our network to handle high volumes of calls while maintaining high success rates and reliable voice. With many direct connections in places like the USA, Canada and UK, along with high quality global coverage, we're a top choice when it comes to looking for the best experience.
With our dialer hosting option you can have VICIdial hosted on servers managed by experts with the system and know that the system is going to work fantastic for your business requirements. Save money compared to VICIhost and receive complete support with your dialer and carrier service from the same place.
Employing the power of technology isn't enough to boost the performance of your campaigns, you need technically minded people that understand sales and marketing processes to bring it all together. We offer you just that! When you see how we can help, it will make perfect sense what you've been missing all this time!
Whether you're just starting our or have been running a call center for years we offer a variety of levels of managed contact center so you can focus on your business.
We'll provide the system, the voice service, the support, the ongoing real-time and intelligence led feedback to you effectively taking all the stress on maintaining an infrastructure.
VICIdial hosting, SIP Trunking and expert dialer management all in one is a great way to ensure that you and your staff have the best experience with the systems they use and will save you money compared to having to pay the staff normally required to handle such an implementation.
You tell us about your campaign and we'll translate that into a telecommunications system that works perfectly for the job.
We'll constantly monitor and review the performance of your campaign making real-time adjustments as necessary to ensure productivity remains high.
Flexibility to scale up and down is just a matter of letting us know. We'll ensure everything is just right.
Ability to report real-time, historically and put that into a forecast will help you plan your resources efficiently. We ensure you have that info at your fingertips.
How can we help your business?
Have a quick chat with us, we love to get to know and understand our clients and their needs.